A great software that promises a reduction is your DSO and a streamlined view for the collections process
We use Quadient as a collections software for our company. It addresses clients with issues of remitting payments on time. All clients are …
Overview
What is Quadient Accounts Receivable?
Quadient Accounts Receivable, formerly YayPay but acquired by Quadient in 2020, is presented as a complete accounts receivable management platform that gives user's teams more time, more insight, and more control.
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What is Quadient Accounts Receivable?
Quadient Accounts Receivable, formerly YayPay but acquired by Quadient in 2020, is presented as a complete accounts receivable management platform that gives user's teams more time, more insight, and more control.
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- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
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- Competitors
- Tech Details
What is Quadient Accounts Receivable?
Quadient Accounts Receivable, formerly YayPay but acquired by Quadient in 2020, is presented as a complete accounts receivable management platform that gives user's teams more time, more insight, and more control.
Quadient Accounts Receivable Integrations
Quadient Accounts Receivable Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
YayPay has helped users automate tasks and reduce the time spent on repetitive activities. This has allowed for more focus on value-added work resulting in enhanced processes. With email templates, users can easily and quickly send out dunning letters to customers, while tracking responses and open rates.
Moreover, by automatically attaching payment promises to invoices, forecasting has become more manageable, which is a great way to save time compared to manual tracking. With a link that allows customers to access their open invoice directly, users can avoid sending individual invoices while reducing the time-needed electronically.
The software provides an intuitive dashboard that captures all data, making it easy for users to quickly analyze information and resolve any issues with problem accounts. Users have seen faster integrations into daily workflows resulting in human efficiencies and acceleration of receivables since implementing YayPay. While some people have experienced backend internet connectivity issues in some instances, YayPay has been an excellent partner for its users offering timely support and working quickly to address feedback on the product as much as possible.
User-Friendly Interface: YayPay has been praised by many users for being extremely user-friendly and easy to use. Several reviewers have appreciated the software's customizable functions that can be tailored according to their company's unique needs.
Insightful Customer Data: The transparency provided by YayPay regarding payment history and statements has impressed many customers. Numerous users have noted that they appreciate how the software allows them to have clear insights into their customers, which helps them stay on top of their goals.
Automated Workflows: Many reviewers have acknowledged the efficiency and accessibility offered by YayPay's automated workflows. Users appreciate the ease of collecting payments through this feature, as well as its potential to stand out amongst other dunning apps in terms of robustness.
Slow loading times: Some users have experienced slow loading times when searching for a customer, which has caused frustration and delays in their workflow.
Challenges with partners: Several reviewers have mentioned experiencing issues with the credit card merchants YayPay has partnered with, preventing them from using the software to its fullest capabilities.
Limited reporting functionality: Many users would like to see better reporting function within YayPay as they find the current system lacking.